Frequently Asked Questions
Everything you need to know about Foxli. Can't find what you're looking for? Chat with us on WhatsApp.
Getting Started
Foxli is an all-in-one social media management and automation tool designed to help creators and brands schedule and publish content across multiple platforms from one dashboard.
Yes, we offer a free tier for individual creators to get started with basic scheduling features.
No, you can start with our free plan without entering any credit card details.
Simply click the "Get Started" button, sign up with your email, and connect your social media profiles.
We currently support Instagram, Facebook, YouTube, X (Twitter), LinkedIn, Threads, and Pinterest.
Scheduling & Automation
Yes! Our "Post Once, Publish Everywhere" feature allows you to sync your content across all connected platforms in one click.
Absolutely. You can schedule and automate your short-form video content seamlessly.
Yes, you can set your account's default time zone or pick specific times for each post.
Our smart algorithms analyze when your audience is most active and suggest the best times to post for maximum engagement.
Yes, you can edit captions, images, or timing anytime from your Foxli dashboard.
Limits depend on your plan. Our Pro plan offers up to 5000 scheduled posts per month.
Yes, you can schedule your first comment (perfect for hashtags) along with your post.
Smart Features
Yes, our "Visual Preview" tool shows exactly how your post will look on each platform.
We are currently optimized for web, and our Flutter-powered mobile experience is coming soon!
This is a star feature of Foxli! When you publish a post natively on Instagram, you can add a specific trigger comment. Foxli detects this and automatically cross-posts it to your connected Facebook page.
Account & Security
Yes. We use official APIs and Firebase's secure infrastructure to ensure your data and accounts are protected.
The number of accounts depends on your subscription tier, ranging from 2 accounts on the Free plan to 50 accounts for Pro users.
Yes, you can invite collaborators and assign roles (Admin, Editor, Viewer) in our higher-tier plans.
Billing & Cancellations
Yes, you can upgrade or downgrade your plan at any time from the billing settings.
We accept all major credit cards, debit cards, and UPI (for Indian users).
Foxli does not offer refunds for any paid subscriptions. We highly encourage all users to explore our features using our Free Plan before upgrading to a paid subscription.
You can cancel anytime via your dashboard settings. You will retain access until the end of your billing cycle.
Technical Support
You will receive a notification with the reason (e.g., disconnected account). You can simply re-authenticate and retry.
No. Once scheduled, our cloud servers handle the publishing even if you are offline.
Social platforms require a token refresh every 60-90 days for security reasons.
Yes, we provide detailed reports on engagement, audience reach, and post performance.
Yes, Pro users can export reports as PDF or CSV files.
The fastest way is via WhatsApp (+91-9468961808) or by emailing support@foxli.app.
Still Have Questions?
Our support team is here to help you get the most out of Foxli.